Shipping Policy

Business Name: Babu Jewellers
GSTIN: 08EMWPS1134K1ZC
Email: info@babujewellers.in
WhatsApp: 9782894412
Address: House No. 122, Ward Number 8, Kunj Gali, Dharmshal Road, Suthla, Jodhpur – 342001

Last Updated: 09/11/2025

At Babu Jewellers, we aim to provide safe and timely delivery of authentic 92.5 silver jewellery across India and internationally.

Domestic Shipping (Within India)

✅ Free Shipping on all Prepaid Orders across India
💰 Cash on Delivery (COD) — ₹50 shipping/handling charge applies

International Shipping

  • International Shipping Charges: ₹2,000 INR per order

  • 100% Prepaid only

  • NO COD available for international orders

  • Delivery timelines vary depending on destination country.

  • Customs duty, import charges, or taxes (if any) must be paid by the customer.

Order Processing Time

  • Orders are processed within 1–3 business days after payment confirmation.

  • Orders placed on weekends or holidays are processed the next working day.

Estimated Delivery Time

  • Domestic Orders: 5–10 business days

  • International Orders: 10–20 business days (varies by country)

Delivery delays due to courier issues, customs clearance, weather, or external factors are beyond our control.

Shipping Partners

We use reliable national and international courier services to ensure safe delivery.

Order Tracking

  • Once shipped, tracking details will be shared via WhatsApp/Email.

  • Customers can track their orders using the provided tracking link.

Important Notes

  • Customers must provide accurate shipping details.

  • In case of delivery failure due to incorrect address or customer unavailability, additional charges may apply.

  • If a package is received in damaged or tampered condition, customers MUST record a full unboxing video and share it with us immediately via WhatsApp.

Lost / Damaged Shipment

  • If the package is lost or damaged during transit, customers must share:
    ✅ Unboxing video
    ✅ Photos of packaging & product
    within 48 hours of delivery for claim assistance.

Restrictions

  • Delivery timelines to remote/limited service areas may vary.

  • COD is not available for international orders.

Contact Us

For any shipping-related queries:
📩 Email: info@babujewellers.in
📱 WhatsApp: 9782894412